Frequently Asked Questions
Find answers to common questions
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a tailored fit; if you prefer a looser silhouette, we recommend sizing up.
Where are Saint James • Saint James garments manufactured?
We take pride in ethical craftsmanship. Our collections are produced in boutique workshops that prioritize sustainable practices and high-quality textile standards.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 60 minutes of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my luxury fabrics?
To maintain the longevity of your pieces, we recommend following the specific care label instructions. Most of our delicate items prefer dry cleaning or cold hand washing.
Are your materials sustainably sourced?
Sustainability is at our core. We utilize organic cotton, recycled polyester, and deadstock fabrics whenever possible to minimize our environmental footprint.